Manager, Inside Sales

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Are you a motivated and strategic sales leader looking to shape a high-performing team? As the Manager, Direct Sales at Allstate, you’ll empower a team of sales professionals to excel and deliver exceptional customer experiences. In this dynamic role, you’ll lead by example, coach for success, and foster a goal-oriented, motivating environment that inspires your team to reach new heights.

What You’ll Do:

Drive Sales Performance: Set clear goals and strategic plans to achieve sales targets. Analyze and act on sales KPIs to ensure goals are met, providing support and adjustments as needed.
Motivate and Coach Your Team: Provide expert guidance and coaching to frontline associates on sales techniques, creating a positive, energetic environment that fuels growth and skill development.
Communicate and Inspire: Share key company messages, sales promotions, compensation details, and business objectives to keep your team engaged and informed.
Manage Performance and Develop Talent: Regularly assess and support employee performance, offering constructive feedback, conducting performance reviews, and identifying training needs for continuous development.
Foster a Collaborative Culture: Lead by example, encouraging teamwork, valuing diversity, and sharing best practices to drive collective success.
Ensure Compliance and Customer Focus: Oversee the adherence to company policies and processes, ensuring that all sales practices are customer-centric and maintain Allstate’s high standards.

Key Responsibilities:

Collaborate with Training Teams: Ensure your team completes all required training programs and continuously develops new skills.
Execute Sales Strategies: Develop, manage, and evaluate strategic plans to hit sales production goals, improve quality, and control expenses.
Navigate Team Workflows: Use your expertise to guide frontline employees in managing their workflows efficiently, assigning responsibilities to maximize team productivity.
Recruit Top Talent: Interview potential candidates, assess their sales skills, and make hiring recommendations.

Requirements:

Education: Bachelor's Degree preferred
Experience: 5+ years in sales or management (preferred)
Licensing: Active insurance licenses required

Why Join Allstate?

At Allstate, you’ll have the opportunity to lead and inspire a team, shaping their growth and success while driving your own career forward. If you’re passionate about sales, skilled in motivating others, and ready to make a real impact, this is the role for you. Join us and make a difference every day!

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.®

Keys to Success

At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.

We look for candidates with these skills to help us achieve that goal:

Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things

Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design

Digital literacy
Discover and apply emerging digital technology tools, data and insights.

Results-oriented
Start with measurable outcomes and drive results with speed

Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation

Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.

Working in Sales

What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.

How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.

Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.

Working together

You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.

As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.

When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.

Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.

Good Hands. Greater Together.