Allstate

Inside Sales Agent

Role overview

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Are you a driven, goal-oriented individual looking to make an impact with a well-respected brand? As a Inside Sales Agent working from home at Allstate, you’ll play a vital role in helping customers find the right protection for their needs while driving growth for the company. This role is focused on inbound customer interactions, where you’ll take the time to understand customer needs, identify coverage gaps, and make personalized recommendations that help protect what matters most.

What You'll Do:

Meet and Exceed Sales Goals: Deliver outstanding sales performance by building trust and confidence with customers, understanding their unique needs, and matching them to Allstate’s products and services.
Provide Expert Product Recommendations: Master our offerings to recommend coverage options and rates using Allstate’s tools and systems, ensuring each customer receives the best value and peace of mind.
Strengthen Customer Relationships: Take initiative to expand household coverage, increase retention, and ensure customers feel fully supported. You’ll use influential communication skills to nurture long-term relationships and improve customer satisfaction.
Collaborate to Achieve Excellence: Work with your team and leadership to align with company growth strategies and set ambitious performance targets.
Stay Informed and Compliant: Attend ongoing training to stay up-to-date on products, industry standards, and regulatory requirements. Your proactive approach to continuous improvement will be essential in a fast-paced environment.

What We’re Looking For:

Education: High School Diploma or GED preferred
Experience: 0-2 years in sales or customer service (preferred)
Licensing: Property & Casualty License preferred but not required; we support your journey to becoming licensed.

Why Join Us?

At Allstate, we’re not just about selling policies—we’re about making a difference in people’s lives. If you’re passionate about helping others, enjoy sales, and thrive in a collaborative, goal-driven environment, this is the place for you to grow and make an impact.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.®

Keys to Success

At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.

We look for candidates with these skills to help us achieve that goal:

Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things

Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design

Digital literacy
Discover and apply emerging digital technology tools, data and insights.

Results-oriented
Start with measurable outcomes and drive results with speed

Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation

Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.

Working in Sales

What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.

How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.

Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.

Working together

You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.

As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.

When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.

Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.

Good Hands. Greater Together.