At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
Benefits to Joining Allstate:
-
Flexible Work Arrangements
-
Employee discounts (15% on auto and property insurance, plus many other products and services)
-
Good Office program (receive up to $400 back after purchasing office equipment)
-
Student Loan Payment Matching Program for Government Student loans
-
Comprehensive Retirement Savings Program with employer matched contributions
-
Annual Wellness allowance to support employees with improving health and wellbeing
-
Personal reflection day
-
Tuition Reimbursement
-
Working within the community and giving back!
Job Description:
Our team is growing, and we are actively looking to hire a Manager, Casualty Claims Bodily Injury. In this role, you will be responsible for leading a team of approximately 10 Claims Advisors, providing leadership, and ensuring the efficient management of bodily injury claims. This role requires a strategic mindset, as the manager will drive results that support key performance indicators (KPIs) with a focus on early resolutions. The successful candidate will collaborate cross-functionally with various departments including underwriting, agents, and other claims units.
Accountabilities:
-
Provide leadership, guidance, and mentorship to a team of bodily injury claim advisors responsible for managing non-complex claims.
-
Offer coaching to improve technical capabilities and enhance performance.
-
Conduct regular performance reviews, provide feedback, and develop individual development plans to ensure continuous improvement.
-
Lead the execution of best practices in claims handling, with a focus on early resolution strategies for bodily injury claims.
-
Monitor the quality and timeliness of claims management to ensure compliance with company guidelines, legal requirements, and industry standards.
-
Establish clear goals and objectives for the team to align with departmental and organizational targets.
-
Monitor staffing levels and workload distribution.
-
Identify potential bottlenecks or inefficiencies in the claims process and implement corrective actions.
Qualifications:
-
5 years of experience and working knowledge in Bodily Injury claims handling
-
2 years of experience in a people leadership capacity
-
Strong knowledge of Tableau, Excel, PowerPoint. Guidewire experience is an asset
-
Proven ability to develop strategies for efficiently resolving files directly with plaintiff counsel
-
Demonstrated expertise in analyzing data and recommending solutions
-
CIP designation is preferred
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
À propos d’Allstate :
Allstate du Canada, compagnie d’assurance est un chef de file dans le domaine des assurances automobile et habitation; elle offre à ses clients des produits et services de prévention et de protection qui conviennent à toutes les étapes de la vie. Au service des Canadiens depuis 1953, l’entreprise met tout en œuvre pour que non seulement ses clients, mais aussi ses employés soient en bonnes mainsMD, comme en fait foi sa présence au palmarès des Employeurs de choix au Canada pour une neuvième année de suite, notamment en favorisant une culture organisationnelle inclusive et accueillante. Allstate du Canada tient à contribuer au mieux-être des communautés dans lesquelles elle exerce ses activités au moyen de partenariats avec des organismes caritatifs et de programmes misant sur la générosité de ses employés.
Les avantages offerts par Allstate :
-
La flexibilité des modalités de travail;
-
Des rabais d’employé (15 % sur les assurances automobile et habitation, ainsi que des rabais sur de nombreux autres produits et services);
-
Le programme Bureau en bonnes mains (jusqu’à 400 $ sont octroyés pour se procurer de l’équipement de bureau nécessaire à domicile);
-
Un programme de paiement de contrepartie pour le remboursement des prêts étudiants aux programmes gouvernementaux;
-
Un régime d’épargne-retraite complet prévoyant des cotisations de contrepartie de l’employeur;
-
Une allocation annuelle couvrant des dépenses effectuées pour améliorer sa santé et son bien-être;
-
Un Jour de réflexion personnelle;
-
Remboursement de droits de scolarité;
-
Une implication dans la vie communautaire.
Description du poste :
Notre équipe, en plein essor, est à la recherche d’un directeur ou d’une directrice, réclamations accidents, dommages corporels. À ce titre, la personne retenue sera chargée de diriger une équipe d’environ 10 conseillers en indemnité d’accident, de faire preuve de leadership et d’assurer une gestion efficace des réclamations accidents pour dommages corporels. Ce poste requiert un esprit stratégique, en vue d’obtenir des résultats qui soutiendront les indicateurs de rendement clés (IRC) en mettant l’accent sur les résolutions rapides. Le candidat retenu collaborera de manière transversale avec différentes équipes, notamment la Souscription, les agents et d’autres services des Réclamations.
Responsabilités
-
Fournir des conseils et un encadrement à une équipe de conseillers en réclamations, dommages corporels nouvellement arrivés, en favorisant leur développement professionnel et le perfectionnement de leur expertise.
-
Proposer un accompagnement pour améliorer les capacités techniques et la performance.
-
Procéder à des évaluations régulières des performances, fournir un retour d’information et élaborer des plans de développement individuels afin d’assurer une amélioration continue.
-
Diriger l’exécution des pratiques exemplaires en matière de gestion des réclamations, en mettant l’accent sur les stratégies de résolution rapide des réclamations d’accident avec dommages corporels.
-
Contrôler la qualité et la rapidité de la gestion des demandes de réclamations afin de garantir la conformité avec les lignes directrices de l’entreprise, les exigences légales et les normes du secteur.
-
Fixer des buts et des objectifs clairs pour l’équipe afin d’assurer son alignement sur les objectifs du service et de l’organisation.
-
Contrôler les niveaux dotation et la répartition de la charge de travail.
-
Identifier les goulets d’étranglement potentiels ou les inefficacités dans le processus de traitement des demandes de réclamations et mettre en œuvre des mesures correctives.
Compétences
-
5 ans d’expérience et de connaissances pratiques dans la gestion des réclamations d’accident avec dommages corporels.
-
2 ans d’expérience dans une fonction de gestion du personnel.
-
Connaissance pratique approfondie de Tableau, Excel, PowerPoint. Expérience avec Guidewire, un atout.
-
Capacité avérée à développer des stratégies pour résoudre efficacement les dossiers directement avec les avocats des plaignants.
-
Expertise démontrée dans l’analyse des données et la recommandation de solutions.
-
Détenir le titre de professionnel (le) d’assurance agréé(e) (PAA), préférablement.
Le Groupe Allstate du Canada dispose de politiques et de pratiques permettant d’offrir des mesures d’adaptation en milieu de travail. Si nécessaire, nous établirons avec vous les mesures qui doivent être prises pour répondre à vos besoins.
#LI-AV2
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Good Hands. Greater Together.
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
Benefits to Joining Allstate:
-
Flexible Work Arrangements
-
Employee discounts (15% on auto and property insurance, plus many other products and services)
-
Good Office program (receive up to $400 back after purchasing office equipment)
-
Student Loan Payment Matching Program for Government Student loans
-
Comprehensive Retirement Savings Program with employer matched contributions
-
Annual Wellness allowance to support employees with improving health and wellbeing
-
Personal reflection day
-
Tuition Reimbursement
-
Working within the community and giving back!
Job Description:
Our team is growing, and we are actively looking to hire a Manager, Casualty Claims Bodily Injury. In this role, you will be responsible for leading a team of approximately 10 Claims Advisors, providing leadership, and ensuring the efficient management of bodily injury claims. This role requires a strategic mindset, as the manager will drive results that support key performance indicators (KPIs) with a focus on early resolutions. The successful candidate will collaborate cross-functionally with various departments including underwriting, agents, and other claims units.
Accountabilities:
-
Provide leadership, guidance, and mentorship to a team of bodily injury claim advisors responsible for managing non-complex claims.
-
Offer coaching to improve technical capabilities and enhance performance.
-
Conduct regular performance reviews, provide feedback, and develop individual development plans to ensure continuous improvement.
-
Lead the execution of best practices in claims handling, with a focus on early resolution strategies for bodily injury claims.
-
Monitor the quality and timeliness of claims management to ensure compliance with company guidelines, legal requirements, and industry standards.
-
Establish clear goals and objectives for the team to align with departmental and organizational targets.
-
Monitor staffing levels and workload distribution.
-
Identify potential bottlenecks or inefficiencies in the claims process and implement corrective actions.
Qualifications:
-
5 years of experience and working knowledge in Bodily Injury claims handling
-
2 years of experience in a people leadership capacity
-
Strong knowledge of Tableau, Excel, PowerPoint. Guidewire experience is an asset
-
Proven ability to develop strategies for efficiently resolving files directly with plaintiff counsel
-
Demonstrated expertise in analyzing data and recommending solutions
-
CIP designation is preferred
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
À propos d’Allstate :
Allstate du Canada, compagnie d’assurance est un chef de file dans le domaine des assurances automobile et habitation; elle offre à ses clients des produits et services de prévention et de protection qui conviennent à toutes les étapes de la vie. Au service des Canadiens depuis 1953, l’entreprise met tout en œuvre pour que non seulement ses clients, mais aussi ses employés soient en bonnes mainsMD, comme en fait foi sa présence au palmarès des Employeurs de choix au Canada pour une neuvième année de suite, notamment en favorisant une culture organisationnelle inclusive et accueillante. Allstate du Canada tient à contribuer au mieux-être des communautés dans lesquelles elle exerce ses activités au moyen de partenariats avec des organismes caritatifs et de programmes misant sur la générosité de ses employés.
Les avantages offerts par Allstate :
-
La flexibilité des modalités de travail;
-
Des rabais d’employé (15 % sur les assurances automobile et habitation, ainsi que des rabais sur de nombreux autres produits et services);
-
Le programme Bureau en bonnes mains (jusqu’à 400 $ sont octroyés pour se procurer de l’équipement de bureau nécessaire à domicile);
-
Un programme de paiement de contrepartie pour le remboursement des prêts étudiants aux programmes gouvernementaux;
-
Un régime d’épargne-retraite complet prévoyant des cotisations de contrepartie de l’employeur;
-
Une allocation annuelle couvrant des dépenses effectuées pour améliorer sa santé et son bien-être;
-
Un Jour de réflexion personnelle;
-
Remboursement de droits de scolarité;
-
Une implication dans la vie communautaire.
Description du poste :
Notre équipe, en plein essor, est à la recherche d’un directeur ou d’une directrice, réclamations accidents, dommages corporels. À ce titre, la personne retenue sera chargée de diriger une équipe d’environ 10 conseillers en indemnité d’accident, de faire preuve de leadership et d’assurer une gestion efficace des réclamations accidents pour dommages corporels. Ce poste requiert un esprit stratégique, en vue d’obtenir des résultats qui soutiendront les indicateurs de rendement clés (IRC) en mettant l’accent sur les résolutions rapides. Le candidat retenu collaborera de manière transversale avec différentes équipes, notamment la Souscription, les agents et d’autres services des Réclamations.
Responsabilités
-
Fournir des conseils et un encadrement à une équipe de conseillers en réclamations, dommages corporels nouvellement arrivés, en favorisant leur développement professionnel et le perfectionnement de leur expertise.
-
Proposer un accompagnement pour améliorer les capacités techniques et la performance.
-
Procéder à des évaluations régulières des performances, fournir un retour d’information et élaborer des plans de développement individuels afin d’assurer une amélioration continue.
-
Diriger l’exécution des pratiques exemplaires en matière de gestion des réclamations, en mettant l’accent sur les stratégies de résolution rapide des réclamations d’accident avec dommages corporels.
-
Contrôler la qualité et la rapidité de la gestion des demandes de réclamations afin de garantir la conformité avec les lignes directrices de l’entreprise, les exigences légales et les normes du secteur.
-
Fixer des buts et des objectifs clairs pour l’équipe afin d’assurer son alignement sur les objectifs du service et de l’organisation.
-
Contrôler les niveaux dotation et la répartition de la charge de travail.
-
Identifier les goulets d’étranglement potentiels ou les inefficacités dans le processus de traitement des demandes de réclamations et mettre en œuvre des mesures correctives.
Compétences
-
5 ans d’expérience et de connaissances pratiques dans la gestion des réclamations d’accident avec dommages corporels.
-
2 ans d’expérience dans une fonction de gestion du personnel.
-
Connaissance pratique approfondie de Tableau, Excel, PowerPoint. Expérience avec Guidewire, un atout.
-
Capacité avérée à développer des stratégies pour résoudre efficacement les dossiers directement avec les avocats des plaignants.
-
Expertise démontrée dans l’analyse des données et la recommandation de solutions.
-
Détenir le titre de professionnel (le) d’assurance agréé(e) (PAA), préférablement.
Le Groupe Allstate du Canada dispose de politiques et de pratiques permettant d’offrir des mesures d’adaptation en milieu de travail. Si nécessaire, nous établirons avec vous les mesures qui doivent être prises pour répondre à vos besoins.
#LI-AV2
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Good Hands. Greater Together.
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
Benefits to Joining Allstate:
-
Flexible Work Arrangements
-
Employee discounts (15% on auto and property insurance, plus many other products and services)
-
Good Office program (receive up to $400 back after purchasing office equipment)
-
Student Loan Payment Matching Program for Government Student loans
-
Comprehensive Retirement Savings Program with employer matched contributions
-
Annual Wellness allowance to support employees with improving health and wellbeing
-
Personal reflection day
-
Tuition Reimbursement
-
Working within the community and giving back!
Job Description:
Our team is growing, and we are actively looking to hire a Manager, Casualty Claims Bodily Injury. In this role, you will be responsible for leading a team of approximately 10 Claims Advisors, providing leadership, and ensuring the efficient management of bodily injury claims. This role requires a strategic mindset, as the manager will drive results that support key performance indicators (KPIs) with a focus on early resolutions. The successful candidate will collaborate cross-functionally with various departments including underwriting, agents, and other claims units.
Accountabilities:
-
Provide leadership, guidance, and mentorship to a team of bodily injury claim advisors responsible for managing non-complex claims.
-
Offer coaching to improve technical capabilities and enhance performance.
-
Conduct regular performance reviews, provide feedback, and develop individual development plans to ensure continuous improvement.
-
Lead the execution of best practices in claims handling, with a focus on early resolution strategies for bodily injury claims.
-
Monitor the quality and timeliness of claims management to ensure compliance with company guidelines, legal requirements, and industry standards.
-
Establish clear goals and objectives for the team to align with departmental and organizational targets.
-
Monitor staffing levels and workload distribution.
-
Identify potential bottlenecks or inefficiencies in the claims process and implement corrective actions.
Qualifications:
-
5 years of experience and working knowledge in Bodily Injury claims handling
-
2 years of experience in a people leadership capacity
-
Strong knowledge of Tableau, Excel, PowerPoint. Guidewire experience is an asset
-
Proven ability to develop strategies for efficiently resolving files directly with plaintiff counsel
-
Demonstrated expertise in analyzing data and recommending solutions
-
CIP designation is preferred
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
À propos d’Allstate :
Allstate du Canada, compagnie d’assurance est un chef de file dans le domaine des assurances automobile et habitation; elle offre à ses clients des produits et services de prévention et de protection qui conviennent à toutes les étapes de la vie. Au service des Canadiens depuis 1953, l’entreprise met tout en œuvre pour que non seulement ses clients, mais aussi ses employés soient en bonnes mainsMD, comme en fait foi sa présence au palmarès des Employeurs de choix au Canada pour une neuvième année de suite, notamment en favorisant une culture organisationnelle inclusive et accueillante. Allstate du Canada tient à contribuer au mieux-être des communautés dans lesquelles elle exerce ses activités au moyen de partenariats avec des organismes caritatifs et de programmes misant sur la générosité de ses employés.
Les avantages offerts par Allstate :
-
La flexibilité des modalités de travail;
-
Des rabais d’employé (15 % sur les assurances automobile et habitation, ainsi que des rabais sur de nombreux autres produits et services);
-
Le programme Bureau en bonnes mains (jusqu’à 400 $ sont octroyés pour se procurer de l’équipement de bureau nécessaire à domicile);
-
Un programme de paiement de contrepartie pour le remboursement des prêts étudiants aux programmes gouvernementaux;
-
Un régime d’épargne-retraite complet prévoyant des cotisations de contrepartie de l’employeur;
-
Une allocation annuelle couvrant des dépenses effectuées pour améliorer sa santé et son bien-être;
-
Un Jour de réflexion personnelle;
-
Remboursement de droits de scolarité;
-
Une implication dans la vie communautaire.
Description du poste :
Notre équipe, en plein essor, est à la recherche d’un directeur ou d’une directrice, réclamations accidents, dommages corporels. À ce titre, la personne retenue sera chargée de diriger une équipe d’environ 10 conseillers en indemnité d’accident, de faire preuve de leadership et d’assurer une gestion efficace des réclamations accidents pour dommages corporels. Ce poste requiert un esprit stratégique, en vue d’obtenir des résultats qui soutiendront les indicateurs de rendement clés (IRC) en mettant l’accent sur les résolutions rapides. Le candidat retenu collaborera de manière transversale avec différentes équipes, notamment la Souscription, les agents et d’autres services des Réclamations.
Responsabilités
-
Fournir des conseils et un encadrement à une équipe de conseillers en réclamations, dommages corporels nouvellement arrivés, en favorisant leur développement professionnel et le perfectionnement de leur expertise.
-
Proposer un accompagnement pour améliorer les capacités techniques et la performance.
-
Procéder à des évaluations régulières des performances, fournir un retour d’information et élaborer des plans de développement individuels afin d’assurer une amélioration continue.
-
Diriger l’exécution des pratiques exemplaires en matière de gestion des réclamations, en mettant l’accent sur les stratégies de résolution rapide des réclamations d’accident avec dommages corporels.
-
Contrôler la qualité et la rapidité de la gestion des demandes de réclamations afin de garantir la conformité avec les lignes directrices de l’entreprise, les exigences légales et les normes du secteur.
-
Fixer des buts et des objectifs clairs pour l’équipe afin d’assurer son alignement sur les objectifs du service et de l’organisation.
-
Contrôler les niveaux dotation et la répartition de la charge de travail.
-
Identifier les goulets d’étranglement potentiels ou les inefficacités dans le processus de traitement des demandes de réclamations et mettre en œuvre des mesures correctives.
Compétences
-
5 ans d’expérience et de connaissances pratiques dans la gestion des réclamations d’accident avec dommages corporels.
-
2 ans d’expérience dans une fonction de gestion du personnel.
-
Connaissance pratique approfondie de Tableau, Excel, PowerPoint. Expérience avec Guidewire, un atout.
-
Capacité avérée à développer des stratégies pour résoudre efficacement les dossiers directement avec les avocats des plaignants.
-
Expertise démontrée dans l’analyse des données et la recommandation de solutions.
-
Détenir le titre de professionnel (le) d’assurance agréé(e) (PAA), préférablement.
Le Groupe Allstate du Canada dispose de politiques et de pratiques permettant d’offrir des mesures d’adaptation en milieu de travail. Si nécessaire, nous établirons avec vous les mesures qui doivent être prises pour répondre à vos besoins.
#LI-AV2
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®
At Allstate, it’s all about teamwork, flexibility, and thinking ahead. We all contribute to the bigger picture, combining unique ideas to design innovative, more affordable protection solutions for customers.
We look for candidates with these skills to help us achieve that goal:
Learning agility
Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
Customer centricity
Deliver exceptional experience with a customer-first mindset and human-centered design
Digital literacy
Discover and apply emerging digital technology tools, data and insights.
Results-oriented
Start with measurable outcomes and drive results with speed
Inclusive leadership
Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation
Together, we’re all working toward Our Shared Purpose, using our strengths to make a real difference for our people, our customers, our company, and the world around us.
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Good Hands. Greater Together.SM
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
- 401(k) plan
- Pension plan
- Free financial counseling
- Paid time off
- Work flexibility
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.
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Let’s stay in touch
If you are interested in being notified of future opportunities at The Allstate Corporation, please click the link below to join our careers community.