Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
This position provides pre-sale and post-sale service to PFRs via telephone by answering questions and processing requests and placing securities trades. The position also serves as a liaison between the broker dealer clearing firm and various product providers.
Key Responsibilities
- Handle pre- and post-sale calls and requests from customers and PFRs on brokerage accounts and all direct mutual fund, annuity, and variable life insurance accounts; providing outstanding service to increase asset sales and retention in-line with organizational goals
- Place trades on mutual funds, stocks, UITs and bonds for customers and PFRs
- Ensure compliance with FINRA books and records requirements, respond to internal and regulatory audit requests and update procedures, as necessary
- Establish bank-lines for customers to quickly facilitate EFTs and wires
- Process IRA one-time and non-qualified distributions
- Educate PFRs and customer on documentation requirements and technology platforms for new account openings and on-going servicing
- Handle death-of-account-owner situations by establishing estate accounts and following proper protocol
- Facilitate Periodic Investment Plan and Systematic Withdrawal Plan instructions and monitor them going forward
- Make trade corrections and create/send invoices to PFRs, also handle appeals
- Promote the use of technology, including RightBRIDGE, Docupace, Wealthscape and Wealthscape Investor
- Handle margin call notifications
- Verify that proper breakpoint charges were given on mutual fund sales and correct trades, if necessary
- Ensure accurate rules are followed for mutual fund swaps, switches and reinstatements
- Notify reps of re-org notifications, municipal bond notices, warrants/rights offerings and tender offers
- Sell-out security positions to satisfy debit balances, clean-up low value brokerage accounts
- Obtain proper requirements to make sure beneficiary designations are approved
- Make changes to customer accounts; including name, address and investment objectives
- Handle questions regarding jurisdiction, licensing and proper state registration assignments
- Complete special projects and tasks as assigned by Manager or Senior Leaders
Education
• 4 year Bachelors Degree (Preferred)
Experience
- FINRA Series Industry Exam (SIE), Series 7 and 63 required or the ability to acquire in the timeframe set forth by AFS, LLC.
- Excellent verbal communication skills and outstanding customer service ability
- Knowledge of securities industry, including books and records, rules and regulations, product types and market trading functionality
- Proficiency in Microsoft Office applications
- Analytical and problem-solving skills
- Ability to work independently and as a team in making decisions in-line with organizational goals and expectations
- Bachelor’s degree preferred
- Regular, predictable attendance is an essential function of this job
#LI-MD2
Skills
Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented
Compensation
Compensation offered for this role is $41,200.00 – 70,150.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Our purpose
Providing protection to help people achieve their hopes and dreams has always been Allstate’s purpose. It’s the why behind everything we do.
Our purpose points us to our destination, but Our Behaviors help us get there.
Collaborate:
Being united helps us reach collective goals and brings out the best in each of us individually. It gives us more opportunities to learn, grow and add value to what we do each day.
Challenge Ideas:
In a world where change is certain, we want to lead it positively. So we rely on the collective expertise of our employees to consider different options and create the best path forward toward progress — in our industry and beyond.
Provide Clarity:
When expectations are clear, goals are easier to meet. We’re working together in new ways to make sure we know where we’re going and the role we all play in getting there. To save time and focus on what matters most: helping people achieve their hopes and dreams.
Provide Feedback:
Every bold idea deserves the chance to grow to excellence. Candid, helpful feedback empowers us to keep making things better for our customers, our communities and fellow employees.
Working in Sales
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
Working together
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Good Hands. Greater Together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
This position provides pre-sale and post-sale service to PFRs via telephone by answering questions and processing requests and placing securities trades. The position also serves as a liaison between the broker dealer clearing firm and various product providers.
Key Responsibilities
- Handle pre- and post-sale calls and requests from customers and PFRs on brokerage accounts and all direct mutual fund, annuity, and variable life insurance accounts; providing outstanding service to increase asset sales and retention in-line with organizational goals
- Place trades on mutual funds, stocks, UITs and bonds for customers and PFRs
- Ensure compliance with FINRA books and records requirements, respond to internal and regulatory audit requests and update procedures, as necessary
- Establish bank-lines for customers to quickly facilitate EFTs and wires
- Process IRA one-time and non-qualified distributions
- Educate PFRs and customer on documentation requirements and technology platforms for new account openings and on-going servicing
- Handle death-of-account-owner situations by establishing estate accounts and following proper protocol
- Facilitate Periodic Investment Plan and Systematic Withdrawal Plan instructions and monitor them going forward
- Make trade corrections and create/send invoices to PFRs, also handle appeals
- Promote the use of technology, including RightBRIDGE, Docupace, Wealthscape and Wealthscape Investor
- Handle margin call notifications
- Verify that proper breakpoint charges were given on mutual fund sales and correct trades, if necessary
- Ensure accurate rules are followed for mutual fund swaps, switches and reinstatements
- Notify reps of re-org notifications, municipal bond notices, warrants/rights offerings and tender offers
- Sell-out security positions to satisfy debit balances, clean-up low value brokerage accounts
- Obtain proper requirements to make sure beneficiary designations are approved
- Make changes to customer accounts; including name, address and investment objectives
- Handle questions regarding jurisdiction, licensing and proper state registration assignments
- Complete special projects and tasks as assigned by Manager or Senior Leaders
Education
• 4 year Bachelors Degree (Preferred)
Experience
- FINRA Series Industry Exam (SIE), Series 7 and 63 required or the ability to acquire in the timeframe set forth by AFS, LLC.
- Excellent verbal communication skills and outstanding customer service ability
- Knowledge of securities industry, including books and records, rules and regulations, product types and market trading functionality
- Proficiency in Microsoft Office applications
- Analytical and problem-solving skills
- Ability to work independently and as a team in making decisions in-line with organizational goals and expectations
- Bachelor’s degree preferred
- Regular, predictable attendance is an essential function of this job
#LI-MD2
Skills
Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented
Compensation
Compensation offered for this role is $41,200.00 – 70,150.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Our purpose
Providing protection to help people achieve their hopes and dreams has always been Allstate’s purpose. It’s the why behind everything we do.
Our purpose points us to our destination, but Our Behaviors help us get there.
Collaborate:
Being united helps us reach collective goals and brings out the best in each of us individually. It gives us more opportunities to learn, grow and add value to what we do each day.
Challenge Ideas:
In a world where change is certain, we want to lead it positively. So we rely on the collective expertise of our employees to consider different options and create the best path forward toward progress — in our industry and beyond.
Provide Clarity:
When expectations are clear, goals are easier to meet. We’re working together in new ways to make sure we know where we’re going and the role we all play in getting there. To save time and focus on what matters most: helping people achieve their hopes and dreams.
Provide Feedback:
Every bold idea deserves the chance to grow to excellence. Candid, helpful feedback empowers us to keep making things better for our customers, our communities and fellow employees.
Working in Claims
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
Working together
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Good Hands. Greater Together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
This position provides pre-sale and post-sale service to PFRs via telephone by answering questions and processing requests and placing securities trades. The position also serves as a liaison between the broker dealer clearing firm and various product providers.
Key Responsibilities
- Handle pre- and post-sale calls and requests from customers and PFRs on brokerage accounts and all direct mutual fund, annuity, and variable life insurance accounts; providing outstanding service to increase asset sales and retention in-line with organizational goals
- Place trades on mutual funds, stocks, UITs and bonds for customers and PFRs
- Ensure compliance with FINRA books and records requirements, respond to internal and regulatory audit requests and update procedures, as necessary
- Establish bank-lines for customers to quickly facilitate EFTs and wires
- Process IRA one-time and non-qualified distributions
- Educate PFRs and customer on documentation requirements and technology platforms for new account openings and on-going servicing
- Handle death-of-account-owner situations by establishing estate accounts and following proper protocol
- Facilitate Periodic Investment Plan and Systematic Withdrawal Plan instructions and monitor them going forward
- Make trade corrections and create/send invoices to PFRs, also handle appeals
- Promote the use of technology, including RightBRIDGE, Docupace, Wealthscape and Wealthscape Investor
- Handle margin call notifications
- Verify that proper breakpoint charges were given on mutual fund sales and correct trades, if necessary
- Ensure accurate rules are followed for mutual fund swaps, switches and reinstatements
- Notify reps of re-org notifications, municipal bond notices, warrants/rights offerings and tender offers
- Sell-out security positions to satisfy debit balances, clean-up low value brokerage accounts
- Obtain proper requirements to make sure beneficiary designations are approved
- Make changes to customer accounts; including name, address and investment objectives
- Handle questions regarding jurisdiction, licensing and proper state registration assignments
- Complete special projects and tasks as assigned by Manager or Senior Leaders
Education
• 4 year Bachelors Degree (Preferred)
Experience
- FINRA Series Industry Exam (SIE), Series 7 and 63 required or the ability to acquire in the timeframe set forth by AFS, LLC.
- Excellent verbal communication skills and outstanding customer service ability
- Knowledge of securities industry, including books and records, rules and regulations, product types and market trading functionality
- Proficiency in Microsoft Office applications
- Analytical and problem-solving skills
- Ability to work independently and as a team in making decisions in-line with organizational goals and expectations
- Bachelor’s degree preferred
- Regular, predictable attendance is an essential function of this job
#LI-MD2
Skills
Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented
Compensation
Compensation offered for this role is $41,200.00 – 70,150.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Our purpose
Providing protection to help people achieve their hopes and dreams has always been Allstate’s purpose. It’s the why behind everything we do.
Our purpose points us to our destination, but Our Behaviors help us get there.
Collaborate:
Being united helps us reach collective goals and brings out the best in each of us individually. It gives us more opportunities to learn, grow and add value to what we do each day.
Challenge Ideas:
In a world where change is certain, we want to lead it positively. So we rely on the collective expertise of our employees to consider different options and create the best path forward toward progress — in our industry and beyond.
Provide Clarity:
When expectations are clear, goals are easier to meet. We’re working together in new ways to make sure we know where we’re going and the role we all play in getting there. To save time and focus on what matters most: helping people achieve their hopes and dreams.
Provide Feedback:
Every bold idea deserves the chance to grow to excellence. Candid, helpful feedback empowers us to keep making things better for our customers, our communities and fellow employees.
Working together
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Good Hands. Greater Together.SM
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
Health
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
Retirement
- 401(k) plan
- Pension plan
- Free financial counseling
Work-life balance
- Paid time off
- Work flexibility
Career development
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.
Ryan D. / 6 years with Allstate
Sales Market Leader
October 2020 – Present
Anthony N. / 9 years with Allstate
Market Sales Associate Manager
February 2024 – Present
Michael K. / 23 years with Allstate
Property Delivery Director
2023 – Present/Remote
Bree M. / 8 years with Allstate
Unrepresented Bodily Injury Adjuster
December 2022 – Present
Rie T. / 9 years with Allstate
Unrepresented Severe/Complex Adjuster – Casualty 100
2023 – Present
Similar opportunities
Can’t find what you’re looking for?
Let’s stay in touch
If you are interested in being notified of future opportunities at The Allstate Corporation, please click the link below to join our careers community.
Eric G.
Associate counsel, Innovation Law
Our leaders understand that the world is changing fast and people need to adapt and learn new skills. Allstate is committed to helping employees continuously develop and grow.
Kelly
Cloud Engineer
Dana T.
Senior Product Consultant
Paul D.
Software Engineer
I’m proud of building Allstate’s first Bilingual Unlicensed Service team during my first assignment as a leader. It’s an exciting opportunity for our employees and to better serve our Spanish-speaking customers.
Xiomara
Employee Engagement Leader
Joe W.
Commercial Senior Claims Service Adjuster
Brooke T
Property Senior Claims Adjuster
Everyone is encouraged to volunteer and give back however they can throughout the year. I enjoy giving back to the community and supporting the causes that are meaningful to me.
Lisa
Senior Lead Internal Auditor
