Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Operational Risk Manager leads the strategic initiative to provide risk/return expertise to the organization. This role has deep insights across business/functional areas to challenge and report. This role is responsible for implementing and influencing the Enterprise Risk and Return Management (ERRM) frameworks across Allstate. The ERRM framework consists of tools, standards, and risk processes through which directs and assists Market Facing Businesses and Areas of Responsibility to identify and assess risk, mitigate risk in accordance with appetite and analyze and understand the risk environment overall.
KEY RESPONSIBILITIES
- Build and maintain strong working relationship with 1st Line leadership, including support areas (Allstate key functions such as Product, Operations, Service Delivery, Claims and Allstate subsidiaries including National General Insurance company)
- Educate and empower 1st Line to drive risk and return and increase 1st Line accountability
- Develop a holistic view of risk and return, apprised of business strategies, results and challenges. Considered an extension of 1st Line leadership teams and advise ERRM leaders on risk profile of relevant areas/initiatives
- Serve as a trusted risk advisor, respond to 1st Line risk and return needs. Support with consistent application of the risk frameworks and facilitate risk and return decisions and risk-based prioritization
- Add value to the 1st Line and CRO by proactively delivering a consistent and holistic view of risk and return
- Lead risk and return reviews in targeted areas of risk and provide risk consulting on complex or cross functional topics
- Reviews, researches, interprets, and analyzes risk data to identify trends, emerging risks, and issues.
- Integrates information and data to form hypotheses and assumptions of future impact.
- Responsible for effective independent challenge of first line risk management activities.
- Accountable to escalate and report significant issues.
- Influences the appropriate management of risk, including: monitoring, reporting, and an escalation structure to optimize risk and return.
- Communicates to leadership, this includes preparing information to the Operational Risk and Return Council and Enterprise Risk and Return Council.
- Contributes to or leads strategy initiatives for the enterprise risk and return management program.
SUPERVISORY RESPONSIBILITIES
- This job may have supervisory duties.
EDUCATION AND EXPERIENCE
- 4 year Bachelors Degree (Preferred)
- 7 or more years of experience, with at least 2 years of experience leading risk initiatives and cross-functional projects (Preferred)
- 2+ years of experience and understanding of property and casualty insurance industry (Preferred)
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
CERTIFICATIONS, LICENSES, REGISTRATIONS
- Risk Certifications (RMA, PRMIA, GARP, ERMA, IMA, ISACA, CIA) (Preferred)
FUNCTIONAL SKILLS
- Strong understanding of risk and governance, including experience in risk control design and effectiveness reviews
- Qualitative and quantitative risk and control analysis
- Experience in one or more key operational risk categories (model risk management, AI, business continuity, vendor, data governance, privacy, technology, cyber, fraud), internal audit, or other operational risk area within Allstate
- Highly developed relationship management, influencing and leadership skills
- Program/project management
- Strong organizational, verbal, and written communication skills
- Ability to lead and influence across multiple levels
Skills
Business Risks, Customer Centricity, Digital Literacy, Emerging Risks, Inclusive Leadership, Learning Agility, Mitigated Risks, Operational Risks, Results-Oriented, Risk Framework, Risk Management
Compensation
Compensation offered for this role is $92,560.00 – 166,465.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Our purpose
Providing protection to help people achieve their hopes and dreams has always been Allstate’s purpose. It’s the why behind everything we do.
Our purpose points us to our destination, but Our Behaviors help us get there.
Collaborate:
Being united helps us reach collective goals and brings out the best in each of us individually. It gives us more opportunities to learn, grow and add value to what we do each day.
Challenge Ideas:
In a world where change is certain, we want to lead it positively. So we rely on the collective expertise of our employees to consider different options and create the best path forward toward progress — in our industry and beyond.
Provide Clarity:
When expectations are clear, goals are easier to meet. We’re working together in new ways to make sure we know where we’re going and the role we all play in getting there. To save time and focus on what matters most: helping people achieve their hopes and dreams.
Provide Feedback:
Every bold idea deserves the chance to grow to excellence. Candid, helpful feedback empowers us to keep making things better for our customers, our communities and fellow employees.
Working in Sales
What We Do:
As an expert on our products and services, you can give customers personalized attention and innovative solutions to make their lives easier.
How We Support You:
Starting day one, you’ll have access to resources and incentives to keep you feeling challenged and excited about your careers.
Make An Impact:
As a member of our sales team, you’ll bring a sense of ease and support to customers looking for a better understanding of their protection options. Whether in the field or talking to customers over the phone, you’ll continue to build trust in who we are and what we do.
Working together
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Good Hands. Greater Together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Operational Risk Manager leads the strategic initiative to provide risk/return expertise to the organization. This role has deep insights across business/functional areas to challenge and report. This role is responsible for implementing and influencing the Enterprise Risk and Return Management (ERRM) frameworks across Allstate. The ERRM framework consists of tools, standards, and risk processes through which directs and assists Market Facing Businesses and Areas of Responsibility to identify and assess risk, mitigate risk in accordance with appetite and analyze and understand the risk environment overall.
KEY RESPONSIBILITIES
- Build and maintain strong working relationship with 1st Line leadership, including support areas (Allstate key functions such as Product, Operations, Service Delivery, Claims and Allstate subsidiaries including National General Insurance company)
- Educate and empower 1st Line to drive risk and return and increase 1st Line accountability
- Develop a holistic view of risk and return, apprised of business strategies, results and challenges. Considered an extension of 1st Line leadership teams and advise ERRM leaders on risk profile of relevant areas/initiatives
- Serve as a trusted risk advisor, respond to 1st Line risk and return needs. Support with consistent application of the risk frameworks and facilitate risk and return decisions and risk-based prioritization
- Add value to the 1st Line and CRO by proactively delivering a consistent and holistic view of risk and return
- Lead risk and return reviews in targeted areas of risk and provide risk consulting on complex or cross functional topics
- Reviews, researches, interprets, and analyzes risk data to identify trends, emerging risks, and issues.
- Integrates information and data to form hypotheses and assumptions of future impact.
- Responsible for effective independent challenge of first line risk management activities.
- Accountable to escalate and report significant issues.
- Influences the appropriate management of risk, including: monitoring, reporting, and an escalation structure to optimize risk and return.
- Communicates to leadership, this includes preparing information to the Operational Risk and Return Council and Enterprise Risk and Return Council.
- Contributes to or leads strategy initiatives for the enterprise risk and return management program.
SUPERVISORY RESPONSIBILITIES
- This job may have supervisory duties.
EDUCATION AND EXPERIENCE
- 4 year Bachelors Degree (Preferred)
- 7 or more years of experience, with at least 2 years of experience leading risk initiatives and cross-functional projects (Preferred)
- 2+ years of experience and understanding of property and casualty insurance industry (Preferred)
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
CERTIFICATIONS, LICENSES, REGISTRATIONS
- Risk Certifications (RMA, PRMIA, GARP, ERMA, IMA, ISACA, CIA) (Preferred)
FUNCTIONAL SKILLS
- Strong understanding of risk and governance, including experience in risk control design and effectiveness reviews
- Qualitative and quantitative risk and control analysis
- Experience in one or more key operational risk categories (model risk management, AI, business continuity, vendor, data governance, privacy, technology, cyber, fraud), internal audit, or other operational risk area within Allstate
- Highly developed relationship management, influencing and leadership skills
- Program/project management
- Strong organizational, verbal, and written communication skills
- Ability to lead and influence across multiple levels
Skills
Business Risks, Customer Centricity, Digital Literacy, Emerging Risks, Inclusive Leadership, Learning Agility, Mitigated Risks, Operational Risks, Results-Oriented, Risk Framework, Risk Management
Compensation
Compensation offered for this role is $92,560.00 – 166,465.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Our purpose
Providing protection to help people achieve their hopes and dreams has always been Allstate’s purpose. It’s the why behind everything we do.
Our purpose points us to our destination, but Our Behaviors help us get there.
Collaborate:
Being united helps us reach collective goals and brings out the best in each of us individually. It gives us more opportunities to learn, grow and add value to what we do each day.
Challenge Ideas:
In a world where change is certain, we want to lead it positively. So we rely on the collective expertise of our employees to consider different options and create the best path forward toward progress — in our industry and beyond.
Provide Clarity:
When expectations are clear, goals are easier to meet. We’re working together in new ways to make sure we know where we’re going and the role we all play in getting there. To save time and focus on what matters most: helping people achieve their hopes and dreams.
Provide Feedback:
Every bold idea deserves the chance to grow to excellence. Candid, helpful feedback empowers us to keep making things better for our customers, our communities and fellow employees.
Working in Claims
What We Do:
Your ability to quickly and calmly make smart decisions can make a huge difference in how confident customers feel throughout the claims process. And as you support our customers, we’re there to support you.
How We Support You:
We empower your success starting day one. You’ll have access to everything you need to grow professionally while helping our customers get their lives back on track.
Make An Impact:
Helping customers with their claims is about learning their stories, not just processing their paperwork. You can take pride in the fact that you’re providing invaluable guidance and helping to build continued trust in our company.
Working together
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Good Hands. Greater Together.
Role overview
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Operational Risk Manager leads the strategic initiative to provide risk/return expertise to the organization. This role has deep insights across business/functional areas to challenge and report. This role is responsible for implementing and influencing the Enterprise Risk and Return Management (ERRM) frameworks across Allstate. The ERRM framework consists of tools, standards, and risk processes through which directs and assists Market Facing Businesses and Areas of Responsibility to identify and assess risk, mitigate risk in accordance with appetite and analyze and understand the risk environment overall.
KEY RESPONSIBILITIES
- Build and maintain strong working relationship with 1st Line leadership, including support areas (Allstate key functions such as Product, Operations, Service Delivery, Claims and Allstate subsidiaries including National General Insurance company)
- Educate and empower 1st Line to drive risk and return and increase 1st Line accountability
- Develop a holistic view of risk and return, apprised of business strategies, results and challenges. Considered an extension of 1st Line leadership teams and advise ERRM leaders on risk profile of relevant areas/initiatives
- Serve as a trusted risk advisor, respond to 1st Line risk and return needs. Support with consistent application of the risk frameworks and facilitate risk and return decisions and risk-based prioritization
- Add value to the 1st Line and CRO by proactively delivering a consistent and holistic view of risk and return
- Lead risk and return reviews in targeted areas of risk and provide risk consulting on complex or cross functional topics
- Reviews, researches, interprets, and analyzes risk data to identify trends, emerging risks, and issues.
- Integrates information and data to form hypotheses and assumptions of future impact.
- Responsible for effective independent challenge of first line risk management activities.
- Accountable to escalate and report significant issues.
- Influences the appropriate management of risk, including: monitoring, reporting, and an escalation structure to optimize risk and return.
- Communicates to leadership, this includes preparing information to the Operational Risk and Return Council and Enterprise Risk and Return Council.
- Contributes to or leads strategy initiatives for the enterprise risk and return management program.
SUPERVISORY RESPONSIBILITIES
- This job may have supervisory duties.
EDUCATION AND EXPERIENCE
- 4 year Bachelors Degree (Preferred)
- 7 or more years of experience, with at least 2 years of experience leading risk initiatives and cross-functional projects (Preferred)
- 2+ years of experience and understanding of property and casualty insurance industry (Preferred)
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
CERTIFICATIONS, LICENSES, REGISTRATIONS
- Risk Certifications (RMA, PRMIA, GARP, ERMA, IMA, ISACA, CIA) (Preferred)
FUNCTIONAL SKILLS
- Strong understanding of risk and governance, including experience in risk control design and effectiveness reviews
- Qualitative and quantitative risk and control analysis
- Experience in one or more key operational risk categories (model risk management, AI, business continuity, vendor, data governance, privacy, technology, cyber, fraud), internal audit, or other operational risk area within Allstate
- Highly developed relationship management, influencing and leadership skills
- Program/project management
- Strong organizational, verbal, and written communication skills
- Ability to lead and influence across multiple levels
Skills
Business Risks, Customer Centricity, Digital Literacy, Emerging Risks, Inclusive Leadership, Learning Agility, Mitigated Risks, Operational Risks, Results-Oriented, Risk Framework, Risk Management
Compensation
Compensation offered for this role is $92,560.00 – 166,465.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Our purpose
Providing protection to help people achieve their hopes and dreams has always been Allstate’s purpose. It’s the why behind everything we do.
Our purpose points us to our destination, but Our Behaviors help us get there.
Collaborate:
Being united helps us reach collective goals and brings out the best in each of us individually. It gives us more opportunities to learn, grow and add value to what we do each day.
Challenge Ideas:
In a world where change is certain, we want to lead it positively. So we rely on the collective expertise of our employees to consider different options and create the best path forward toward progress — in our industry and beyond.
Provide Clarity:
When expectations are clear, goals are easier to meet. We’re working together in new ways to make sure we know where we’re going and the role we all play in getting there. To save time and focus on what matters most: helping people achieve their hopes and dreams.
Provide Feedback:
Every bold idea deserves the chance to grow to excellence. Candid, helpful feedback empowers us to keep making things better for our customers, our communities and fellow employees.
Working together
You’re in Good Hands ® is more than a promise we make to our customers. It’s a promise we make our employees, too.
As part of our team, we want you to love where you work, and that starts by giving you the freedom to be yourself. Our workplace flexibility and focus on inclusion creates an environment where you can connect and belong. Our goal is for you to feel trusted, heard and empowered to express yourself. When you thrive, we all thrive. And this year, we’re proud to share that we’ve been recognized by Forbes as one of America’s Best Employers For Diversity, and one of America’s Best Large Employers.
When you join us, you’ll have the opportunity to push your skills to the next level each day. Our dedication to continuous learning ensures that you have access to development programs designed to propel your career forward. As you learn and grow, so do we.
Working here also means getting the chance to do meaningful work and make a real impact in your community. We have been driving change for over 90 years, but the mark we leave on the world, can be even greater when we work together.
Good Hands. Greater Together.SM
Benefits
Experience the benefits that make Allstate a great place to work.
*Benefits vary based on position.
Health
- Medical, dental and vision coverage
- HSAs and FSAs
- Wellbeing programs
- Free therapy sessions
Retirement
- 401(k) plan
- Pension plan
- Free financial counseling
Work-life balance
- Paid time off
- Work flexibility
Career development
- Talent shares
- Tuition reimbursement
- Learning opportunities
For a full description of Allstate’s benefits visit our benefits page
Start making a difference
Realize your full potential by doing
work that matters.
Grow your career in meaningful ways.
We want to make sure you have every opportunity to grow, explore new horizons and follow your passion in a meaningful career. It’s an exciting time to join Allstate. Help us shape the future.
Ryan D. / 6 years with Allstate
Sales Market Leader
October 2020 – Present
Anthony N. / 9 years with Allstate
Market Sales Associate Manager
February 2024 – Present
Michael K. / 23 years with Allstate
Property Delivery Director
2023 – Present/Remote
Bree M. / 8 years with Allstate
Unrepresented Bodily Injury Adjuster
December 2022 – Present
Rie T. / 9 years with Allstate
Unrepresented Severe/Complex Adjuster – Casualty 100
2023 – Present
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