At Allstate, we know compliance isn’t always a “fun” topic, but it helps us uphold our strong ethics. Laws and regulations must be followed in order to avoid unfair treatment or practices and of course to avoid any kind of legal action against a person or organization.

Randy, a Senior Compliance Manager at Allstate, strongly agrees that “compliance adds business value.” Randy oversees the regulatory compliance program, a big role since he works with the entire Allstate enterprise.

Just as fast as the rules change, Allstate must keep up with them and make sure every department is staying current. That’s why it is important for Randy to be knowledgeable in a number of different areas.

Randy further explains, “You have to really know and understand the business model of the area in which you work to see how it’s impacted by the regulatory environment, and you have to know how to ensure compliance while also allowing for high levels of business growth. You also need to have some understanding of the technology systems that [support] your business area, so you can implement process changes that are required to bring us into compliance in the most efficient way. Finally, you have to understand how your area’s business and systems touch other areas to avoid unwanted impacts and/or involve others as needed.”

Randy likes the variety of work he does as it really keeps him on his toes. “We never know what new law is going to come up or what question or issue might arise from that.” Randy also knows that the work he does is valuable because it provides consistency and oversight to the compliance operation across the entire Allstate enterprise.

Learn how you can find a position where no two days are the same.

It isn’t rare to hear the different paths an Allstate employee took to get to where they are today. Skills can often be transferable to and from different organizations, but Allstate truly understands that despite previous job titles people have held, they may have the right skills to be successful in a variety of roles. “I started out as a field property adjuster on the National Catastrophe Team right out of college in 2004. As an adjuster I had the opportunity to meet with our customers after some devastating losses to help them in the process of restoring their lives. I met with customers after hurricanes destroyed their houses and tornados left them with no homes. They were so grateful to have a compassionate ear to listen and helping hand to hold. That is when I knew Allstate is where I should be,” says Marline, now a Human Resources Talent Acquisition staff manager supporting the Claims organization.

Marline has held a variety of roles at Allstate. Those positions have helped her grow to the leader she is today, including a Talent Share opportunity Marline was a part of. A Talent Share is a temporary assignment where employees bring their own skills and competencies to a new team while developing themselves in the process.

“After two years of adjusting, I had the opportunity to serve in a Talent Share as a Catastrophe Administrative Manager. In this role I oversaw the daily administrative needs of our catastrophe office after Hurricane Katrina and was also responsible for all of the information technology equipment, compliance, and providing our contingent resources with access to our systems. A year later, I returned to the field as an adjuster and was involved with various projects and mentoring opportunities. In 2008, I became the training coordinator when the catastrophe team was growing by 200 people. I was responsible for the onboarding and training of the new inside and outside property adjusters. I created the curriculum and facilitated training classes for over 200 new employees. The following year, I became a Claims Service Leader with a team of 12 adjusters. I served in this role for four years and lead, inspired, and cultivated a high performance team environment to ensure consistent delivery of company initiatives, exceptional service, outstanding quality, and employee satisfaction. I then had the good fortune of going on [another] Talent Share assignment as a Continuous Improvement Change Agent and was a member of the team that pioneered this movement at Allstate. We partnered with external consultants to create a management system that empowers employees to improve the customer experience and business outcomes.” In 2014, Marline transitioned into the recruiting world.

Marline majored in Human Resources Management, and she was thrilled to have the opportunity to combine her studies with her knowledge of the client and its operation. Marline and her team focus on hiring internal and external candidates for the Claims organization. They work closely with the Claims teams to ensure we are hiring the best people for the jobs. Coming from Claims, Marline has a unique perspective that she uses to help her team be successful.

Working in Human Resources is different from being a Claims Adjuster but both require relationship management. Marline understands the importance of relationship management and is there to step in when needed. She understands that whether in working in Claims or Human Resources, customers should always feel like they are well taken care of. She knew Allstate was the right place for her when her personal purpose matched up with that of the company. “I enjoy working for Allstate because I hold the same values as the organization. I am truly committed to service. I love working on the Claims Talent Acquisition team because I have a connection to their purpose. It is incredibly rewarding to know that we are helping the company to thrive by finding the right talent to deliver on the promise that we sell to our customers when they need us most. We have a team of professionals who are genuinely here to serve and drive results. At Allstate, the possibilities are endless. The company has allowed me so many opportunities to grow and continues to invest in my development. I was able to complete my Masters of Business Administration with the help of tuition reimbursement. I find that I have good harmony between work and my personal life and in addition to all of that, I have worked with incredible people every step of the way.”

Marline, like many other Allstate employees, created her own unique career path that fits her skills and passions. Learn more about the different development opportunities Allstate has to offer.

Not every job at Allstate is your typical desk job, but not everyone wants to work at a desk. Some of our employees love traveling and life on the go. This is true for Shanna, a Field Sales Associate with Allstate, who is constantly on the road visiting agencies and dealerships, making sure they have the proper tools and education to be successful. Her role requires her to be a master of many department within Allstate, as she is a liaison between the Southwest regional office and the agency owners within that region. She supports agency owners in meeting their annual goals. She often meets with agency owners in multiple locations in one day, which means she is frequently on-the-go.

Shanna started out as an agency process associate in August 2015 and was promoted shortly after in January 2016 to an agency process specialist role. In October 2016 she was selected to be a part of the Field Sales Associate program where she has plans to become a Field Sales Leader in 2017. “The program appealed to me because it’s an opportunity to make a bigger impact on the success of our agencies,” says Shanna. She has had the opportunity to sit in on an agency for three weeks to learn the ins and outs of their different roles all while completing her required licensing for life and health and property and casualty. Shanna is a strong supporter of small businesses, and she enjoys hearing the success stories and how the agencies truly have an impact on others.

Looking for a job that offers an on-the-go lifestyle? Learn more about our sales team.

With the busy day-to-day grind, it may sometimes be hard to remember your purpose. That’s why Allstate hosts Energy for Life (EFL), a 1.5 day workshop offered to Allstate employees and Allstate agency owners, either in person or virtually. EFL equips participants with tools to help them be more successful both in their personal and also their professional aspects of life. Focusing on the spiritual, mental, emotional and physical aspects of life, EFL helps those show up as their best selves, both at work and in their personal lives.

Simple tips, such as writing one good thing that occurred in a given day or even writing down three things that you are grateful for every morning, are just small recommendations that one can get out of this workshop.

Laura, Communications Manager at Allstate, took EFL and was very motivated by this workshop, and what she learned helped her have more energy to be able to really enjoy life. She has remained inspired over the past few years and recently got back from the “ultimate trip.” She adventured to Iceland with her two daughters and spent her days climbing waterfalls. Laura credits the tools and advice provided to her in the EFL workshop. The workshop helped her focus on the positives of each day and what her purpose is in life.

EFL also offers follow-up sessions, sends out newsletters with healthy recipes and Energy boosters so employees can remain personally energized, emotionally connected, mentally focused and aligned with their purpose.

Learn more about how Allstate supports the Good Life of its employees.