Helping Improve the Business

Ana graduated from the Technical University of Madrid with a bachelor’s degree in industrial engineering and attended Technical University of Madrid and Illinois Institute of Technology for a double master’s program in industrial technologies and operations. After graduating, Ana came across an Allstate Industrial Engineer Consultant job posting on LinkedIn and saw she had a connection with someone who was already working at Allstate on the Industrial Engineering team. Curious about what the job would entail and the company, she reached out to him to learn more about the opportunity. She really liked what she heard and here she is today three years later!

As a Senior Industrial Engineer Consultant, Ana collaborates with internal business partners to promote operational change across the organization. She enjoys collaborating with stakeholders and providing direction as to where data analytics could be used to make key decisions. As a project manager within the team, she leads and manages teams of industrial engineer consultants to ensure project goals are being met.

Ana’s day-to-day work varies depending on her project work. Her favorite project so far has been the end-to-end customer journey for the Claims organization. The goal of the project was to improve the customer experience within the auto claims processes, discover efficiencies and maintain outstanding quality. This project was conducted following agile principles and leveraging a cross-functional team.

“Now is an exciting time to be part of Allstate because we’re hiring people with backgrounds in data science, artificial intelligence and robotic automation. We’re putting customers first by innovating in technology, simplifying processes and reducing costs in an environment that feels like a startup,” she shares.

Are you looking for a job where you can use your business and technical acumen to tackle business problems? Our Industrial Engineer team is hiring, check out our open positions.