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Job ID :
Location :
Charlotte, NC US
Level :
Job Category :
Information Technology
Description :

Where good people build rewarding careers.

Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Internship - Software Asset Analyst - Charlotte,NC



The ITSM Process Team has overall responsibility for an IT Service Management process and will conduct the management and monitoring for the process effectiveness through the use of internal controls, metrics and reporting.  These duties will be conducted in the normal course of operations through ITSM Process management activities, comparisons, reconciliations and other routine actions.


The Software Asset Technician will lead the efforts to develop, document, implement, and drive the activities around managing our IT Software Asset inventory and will conduct monitoring for process/Inventory accuracies through the use of internal controls, metrics and reporting.  These duties will be conducted in the normal course of operations through management activities, comparisons, reconciliations and interpersonal relationship building across the enterprise. The Software Asset Technician will be responsible helping to set the Software Asset Management strategy and will work across multiple IT and Internal groups to ensure that the Software Asset Management approach is effectively managed and maintained from a governance and on-going operations perspective.    



  • Responsible for completion of software asset management compliance reconciliations and analysis
  • Drives activities to ensure the accuracy and maintenance of the Software Asset Inventory and provide cost saving analysis for the business
  • Identify process improvements and efficiencies while keeping costs at a minimum
  • Lead efforts of the SA-CM Continuous Process Improvement Team

Job Qualifications


  • Pursuing a Bachelor’s degree in Computer Science, Engineering Math, Statistics or related field AND be in strong academic standing; must be a full time student the semester following the internship
  • Standard knowledge in the use of data sources and applications to conduct research
  • Can analyze data and review analysis from others and identify and resolve basic data issues
  • Computer proficiency in Microsoft Office:  Intermediate – Excel, Intermediate – Word, Beginner – Outlook, Basic - PowerPoint
  • Strong written and verbal communication skills including the ability to effectively collaborate with multi-disciplinary groups and all organizational levels
  • High level organizational and project management skills in order to handle multiple concurrent assignments in a timely manner and to monitor processes throughout a team or department
  • Strong decision making skills
  • Works effectively in a team environment
  • Ability to communicate to all levels of management and articulate technical concepts to any audience
  • Advanced understanding with Software Discovery Tools (SCCM a plus)
  • Attention to detail and the ability to formulate complex strategies to fit basic business needs
  • Software Asset Management Repository and or Configuration Management experience (ServiceNow a plus)


The Program

  • Target start date: May/June 2017
  • 12 week summer internship program
  • An attractive compensation package
  • Housing stipend offered to qualified students
  • Collaborative team environment
  • Planned intern activities; including lunches with Allstate officers as keynote speakers
  • Volunteer/community service opportunities
  • Potential to receive possible full-time employment after graduation

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.

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